Help & Support
Evewellburn
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Posted on
Feb-26-2019
01:55 PM
Hi, Has anyone had a genuine response by email from the PayPal team? I have sent multiple emails and still haven’t had a response?? Thanks x
2 REPLIES 2
kernowlass
Esteemed Advisor
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Feb-26-2019
01:56 PM
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
Evewellburn
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Feb-27-2019
07:08 AM
Thank you for this, I have tweeted them and rang them but I am no further forward, I’ll just keep trying 😞
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