Fraud

[Bernart]

I received an email saying that i sent a payment to a restaurant but i didnt do that, i dont see any transaction in paypal.

[kernowlass]

@Bernart 

If its a spoof, NEVER USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email link to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2

https://www.paypal.com/us/webapps/mpp/security/suspicious-activity

[Bernart]

Omg , I opened the file (pdf file) showing the purchase , that file had a link saying "cancel this transaction" i clicked on it and sent me to paypa to login and i did, then showed my card info to confirm is correct.

[kernowlass · Accepted solution]

@Bernart 

CHANGE YOUR PASSWORD.

CONTACT CUSTOMER SERVICES.

CONTACT YOUR CARD ISSUER.

REMOVE YOUR CARD FROM YOUR PAYPAL ACCOUNT.