Click on the words "Help / Contact" at the bottom of paypals pages and use the email OR phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions to click on it OR use the message centre in your paypal account.
OR have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.