Customer service
thomasr1950
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Dec-01-2018
02:46 PM
How do I email PayPal? I send secure messages but all I get are either generic or auto replies, never a real person.
3 REPLIES 3
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-02-2018
03:34 AM
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
thomasr1950
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-02-2018
06:05 AM
Customer service responds with either generic or auto reply. I tried chat, it says I'm a robot, I never get a live person. Once I get my money, my account is closed. Support is nonexistent.
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-02-2018
08:57 AM

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Contact with Paypal is impossible, can someone reach out to me when they see this? in General Discussions
- How to get paypal account in pakistan? in General Discussions
- How to speak with PP dupport in General Discussions
- Paypal is becoming outdated in Argentina. in Suggestions for PayPal
- How to connect paypal support team through email[Removed. Phone #s not permitted] in General Discussions