Customer service

thomasr1950
Contributor
Contributor
How do I email PayPal? I send secure messages but all I get are either generic or auto replies, never a real person.
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@thomasr1950

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


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thomasr1950
Contributor
Contributor
Customer service responds with either generic or auto reply. I tried chat, it says I'm a robot, I never get a live person. Once I get my money, my account is closed. Support is nonexistent.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@thomasr1950

 

ok, your welcome.


Advice is voluntary.
Kudos / Solution appreciated.
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