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Customer service

Contributor

Customer service

How do I email PayPal? I send secure messages but all I get are either generic or auto replies, never a real person.
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3 REPLIES 3
Esteemed Advisor

Re: Customer service

@thomasr1950

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


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Contributor

Re: Customer service

Customer service responds with either generic or auto reply. I tried chat, it says I'm a robot, I never get a live person. Once I get my money, my account is closed. Support is nonexistent.
Esteemed Advisor

Re: Customer service

@thomasr1950

 

ok, your welcome.


Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.