Customer Service...does it exist, does PP ever answer their phone?

New Community Member

My real gripe is customer service.  1 hours and 44 minutes waiting on the phone.  Have heard their message spiel about a hundred times.  Do they ever really answer, or just hope you'll go away?  This might we the worst customer service I've ever experienced.  I tried chat, and they guy said he was "sorry to hear that" and never came back to the chat.  It's the worst, right?

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Esteemed Advisor
Esteemed Advisor



Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: and @AskPayPal for Twitter.

Advice is voluntary.
Kudos / Solution appreciated.
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