Plimus Ltd. - TechVedic - a case of 'Caveat emptor'

[Tamarbri]

After updating my operating system to Windows 7, I needed to contact  AVG (my online security provider) so I  Did a search using Google to find AVG Support. I clicked on a  link heades AVG - Support and loads of other bumpf and was taken to this Techvedic site which, I assumed, was AVG. It wasn't , being absolutely green and not a techie I was conned into allowing their engineer to sort out the problem I had, namely a lost registration key. I was told that the reason my 'key' didn't work was due to the presence of 'Spyware', and he would load up two pieces of software, included in the cost of £95.00 plus VAT. At this stage I was panicking, new to Windows 7 and not yet suspicious.It was only when I discovered that the spyware in question was Super ant spyware and CCleaner, both of which are freebies that bells began to ring. As I had agreed to pay via PayPal, I immediately informed PayPal and my bank to stop all payments while I addressed the issue with TechVedic.

Be very careful  with search engine results, some are not what they seem

[Derek_Wayne]

Dear Customer,

Techvedic is an individual third party support provider for technical problems related to hardware and software. Techvedic is also reselling products from different companies including AVG, Symantec and Microsoft. Techvedic is a registered reseller with these companies and have been given rights to sell these products with support services.

In order to give a correct information  to our customers about the company and its services; we have a proper disclaimer mentioned on our website(http://www.techvedic.co.uk) . It gives you the complete information about the company and the kind of services provied by Techvedic.

http://www.techvedic.com/disclaimer.html

Techvedic support is available to you 24/7 365 days. Techvedic also has a full refund policy; which can be requested by you anytime after availing the services or products. Once the refund request is generated; the amount gets credited back instantly to your account. You do not need to call your bank or paypal for the same.

Refer: http://www.techvedic.com/terms.html

You need to make sure that you keep your ticket number handy while calling back to our support line. You can also can send support request email at  email address mentioned on our website contact us page.

Regards,

Derek

Se. Marketing Officer

Techvedic Inc