Confirm Debit Card

Strip
Contributor
Contributor

I keep getting  an e-mail telling me to add a debit card to confirm my identity or my account will be suspended.  trouble is i already have my debit card on the account and it has been confirmed, what do I need to do?

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1 REPLY 1

MTS_MichaelL
PayPal Employee
PayPal Employee

Hi,

 

It may be a good idea to forward these emails to spoof@paypal.com - they may not be from PayPal.

 

If they are from PayPal, Customer Service should have a look at your account. Something may be misconfigured.

 

I wish I could help you more than that.

 

Regards,

Michael

 

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