Am I being scammed?

cuddles91750
Contributor
Contributor

I have a buyer who purchased an item Sept. 29, 2011. It says the payment was instant and the funds were available. So there was no reason not to ship out the item.The USPS tracking system shows she has received her item Oct. 4, 2011.

 

I then received an email on Oct. 4, 2011 from Paypal stating that the funds for this purchase is being held. It says the the buyers bank has reversed the transaction. There is not open dispute against me. She has received her item. So now I am without the funds for the item and now the item as well. What is going on? Is there anyway I can get my money back for the product?

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10 REPLIES 10

PayPal_Andy
Moderator
Moderator

cuddles91750-  Bank disputes are always difficult, so I'm sorry you're in the middle of this.  The good news is, there's a possibility of getting your money back.  It can take a few days for our system to actually create a case for that (although if you got an email, I would think it had created the case...).  What we'll want from you would be online verifiable tracking showing delivery under our Seller Protection Policy.  There's a couple other things that we'll look at, but if that checks out, there's a good chance you'll get your money back.  If you have any account specific questions, feel free to give us a call and we'll look thing over for you.

 

Andy

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kcj52892
Contributor
Contributor

i got the same email saying payment sent and funds available but i dont even have it showing up in my history as pending and is it true to be credited my money the shipping and tracking must be sent? please i need help with this i am new to paypal and really dont want to get scammed.

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PayPal_Andy
Moderator
Moderator

kcj52892-  Check out some of the stories here, I think you may find some similarities.  More than likely it is someone trying to defraud you, especially since you received an email telling you the money's there, but you can't see it in your account.

 

Andy

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kcj52892
Contributor
Contributor

so what should i do about it she said she sent it and i got the confirmation email that says i have to send the tracking number for the money to get in my account but there is not even a pending status. What am i to do?

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PayPal_Andy
Moderator
Moderator

kcj52892-  She didn't send any money. Unless you can log in and see it, it didn't happen.  If you receive any emails from 'PayPal', forward them to spoof@paypal.com and we'll confirm they're not legitimate.  I would definitely not send anything; you're probably gonna get a bunch more emails from 'PayPal' even all the way up to telling you your account would be closed or you'll be turned over to the FBI. We certainly wouldn't do those things, so just forward any "PayPal" emails to us.  Beyond that..I'm sorry to say, you'll just want to ignore them until hopefully they go away.

 

Andy

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kcj52892
Contributor
Contributor

thanks i am sending the emails to you now!!!

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iamromi
New Community Member

I have not been scammed yet but feel like something is not right. I am selling a item on Craigslist and the buyer uses Paypal. I set up a account but have not finalized the sale. Everyone keeps telling me not to finalize it because the guy is scamming me. How can I be scammed? Is there a way to check to see if this person has scammed others?

HELP

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kcj52892
Contributor
Contributor

go up to wher the paypal rep. sent me and get that email which is that spoof thing and send your emails that you have gotten from paypal and you will get a email back from them saying if it is fake or not

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bardgal
Member
Member

Everything about this buyer is sending up red flags to me. The shipping address an international (in Foxborough, MA) relocation and shipping facility. The payment email I received from paypal said the address was "confirmed", but the details of the transaction on the paypal site, says "UNCONFIRMED."

 

It also states: "The sender of this payment is Non-U.S. - Verified)." I'm not sure if that means he is verified as a non-us resident, or hasn't been verified at all. Either way, I really want to cancel this transaction and relist the item (blocking this person), and specifying that anyone without an ebay history need not bother with bidding.

 

I did request a more legitimate address as soon as the auction was over, but have yet to receive any direct communication from this buyer. I specified in the auction no international shipping, so having someone else do it, still gives me no recourse should they reverse charges with their bank or CC.

 

I would like to hear your thoughts before I proceed.

Thanks

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