paid pay pal fees but i can not make a claim?

anton23
Contributor
Contributor

i made a payment via pay pal, the seller sent me a reqest which come up ony my phone, i used the pay pal  links and paid , it also included fees of 7 odd pound

 

the package came damaged and i tried contacting the sell who is not responding to me so i went to open a clain but it will not alow me?

 

what did i pay fees for then?

 

many thanks

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2 REPLIES 2

anton23
Contributor
Contributor

anyone?

 

 i purchased a item that was £210 plus there was about £7 in charges from pay pal which i thought was protection, but now i need to make a claim it says i can not?

 

does anyone know what these fees i paid were for  

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kernowlass
Esteemed Advisor
Esteemed Advisor

Buyers don't pay a fee.

 

I am presuming from your other post that you paid using the gift option??

 

If you did then a gift is just that a present to someone and you can't dispute a present.

 

When you buy you should always use the "goods" option and that way you are protected.


Advice is voluntary.
Kudos / Solution appreciated.
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