What?

Pasta186
Contributor
Contributor

Hi huys, recently someone who gave me $6 as a gift as issued a chargeback. They managed to win that, and got their money back. Fine. But why is it that I've now got -£16 in my paypal balance?! They issued a charge back for $6!? That's completely unfair and unethical,I have to pay funds back that I never had in the first place?

 

I hope to see this sorted asap as I do not have £16.00 available at this point in time.

 

It's a complete disgrace, and I do hope it's a mistake.

 

Thanks all,

Pasta186

(Matthew)

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3 REPLIES 3

Pasta186
Contributor
Contributor

Also, is it possible for people to send me money? As that will probably be where I get the £16 from.

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Pasta186
Contributor
Contributor

Still need answers please

 

please help me guys

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denis_w
Contributor
Contributor

Hello Matthew,

 

If it was a chargeback (from the other guy's side) then Paypal has to pay for the CC processor company. Usually the fee is about $10-15USD per chargeback.

 

It's because they asked their CC company to reverse payment instead of filing a dispute at Paypal.

You can do nothing about it.

 

To resolve the negative balance issue you have three choices,

- receive money from someone,

- top up using your bank account,

- click on [resolve negative balance] and use your CC card attached to your PP account.

 

Hope I could help you.

Denis

 

 

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