Speaking to a person at Paypal not a machine - How do I do it?

[barbaragaskell9]

Hi,

I escalated a claim as not received item.  Because it had a tracking no from the Netherlands paypal have closed the claim, even though Yodel do not have a signature of delivery.  I am trying to speak to someone at paypal as I have a trascript of the e-chat with Yodel confirming that there should be a signature as proof of delivery.  Is all I get when I phone Paypal help line is the automated voice telling me the claim has been closed.

How can I get this looked into again ?

Any help would be appreciated.

Thanks

[kernowlass]

rofile and Settings @barbaragaskell9

As long as the tracking number showed the item as delivered then a signature is not required.

But to speak to someone phone again but don't select any options, just say AGENT or stay quiet to get through more quickly.