Seller gone bankrupt

[CrimsonAvenger]

I bought some concert tickets and the tickets arrived.  Unfortunately the promoter & seller of the tickets has gone bankrupt before the concert went ahead.  Tried raising a dispute but as it has been over 45 days since I purchased the tickets this will not work.  I have tried contacting my bank & they say that as the tickets were bought through a 3rd party (PayPal) they cannot help.  Any ideas? Tried emailing PayPal but just got an automated response telling me to raise a dispute

[kernowlass]

Sorry but if you are past 45 days then paypal won't  open a dispute for you and apart from that tickets are not covered by buyer protection.  

[teresaoz]

Hi, exactly the same thing has happened to me I bought 6 tkts last Jan for a concert in Aug and the promotor has gone into liquidation. Paypal will not remburse......so that teaches me not to buy anything other than e bay purchases using Paypal. I was not aware there was a 45 dispute time. The only thing you can do is apply as an unsecured creditor to the liquidators, fill in the forms and hope for the best.

I thought that Paypal was like a credit card and you would have protection against this kind of thing. First and last time!!!!!! an expensive lesson learnt.

[kernowlass]

You get the same protection with ebay as other sites.

With ebay you are also not covered for tickets and also there is the 45 day claim limit. 

[CrimsonAvenger]

Thanks to everyone who has replied.  Paypal is not the safest way to pay online as it advertises! I will use a credit card next time and not use paypal for anything other than ebay.  I feel cheated by paypal as I thought it was a safe guaranteed way to pay.

[pambo]

Having same problem as you guys 😞 Won't trust Paypal ever again and will tell everyone else I know to avoid and use credit card instead! It's bad for business, Paypal.