I bought some online currency about a month ago and never recieved my order I have a dispute with PayPal at the moment and they have asked for me to respond to them and that they need details however It doesn't tell me what they need it says not to reply to the email and to visit the contact us section. Which I did and sent them an email they then responded telling me to submit a dispute at the resolution centre despite me already having done this. It then says that If any action is required from me I should visit the dispute page and click respond and select my preferred method to respond. However all I can see is options to submit a file or to fax them. How do I respond? I only have 3 days till the dispute is closed
