MONEY ALL GONE!

Jaidenortiz7
Contributor
Contributor

So just now I recieved a notification on my phone saying that I sent all my paypal money to someone I dont know!!!!??!?! I don't know what to do. I filed a dispute and I'm really scared that ALL OF MY MONEY DISAPPEARED.

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jaidenortiz7

 

Have you double checked its not a spoof message? Did you log into your paypal account normally and see that the transaction had actually been made?

 

If so then  >>

 

Change your password.

 

Change your security questions.

 

Change any PIN.

 

Open a dispute for ''unauthorised'' transaction.

 

Give paypal customer services a bell if you have more information.

 

Run an anti-virus scan on your computer.


Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jaidenortiz7

 

Have you double checked its not a spoof message? Did you log into your paypal account normally and see that the transaction had actually been made?

 

If so then  >>

 

Change your password.

 

Change your security questions.

 

Change any PIN.

 

Open a dispute for ''unauthorised'' transaction.

 

Give paypal customer services a bell if you have more information.

 

Run an anti-virus scan on your computer.


Advice is voluntary.
Kudos / Solution appreciated.
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Jaidenortiz7
Contributor
Contributor

I followed your instructions and I got my money back within 2 hours. Thanks a lot!

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