Fake Paypal receipt and spoof e-mail,Ebay dispute. I need help!!!

bermetjohnson
Contributor
Contributor
Hello, please help me to resolve my problem with the buyer 
who's account has deleted by Ebay. This person hasn't paid via 
Paypal,but the icon on the item's payment details says he has paid. Ebay
contacted me to say that the payment is fake and that the guy was 
deleted, so I no longer obliged to sell the phone or have any 
transactions outside of Ebay,which I did. i did contact Paypal to 
confirm if I haven't received my payment and they told me to avoid this 
person's emails and I didn't get the money for sure.
It says in one of the Ebay policies that if the bidder's account has been 
deleted, everything immediately no longer active, how come then the guy 
still managed to file the open case despute over the item?????if he no 
longer registered member of EBay?????I can not claim my Final Fee Credit
back now for this reason as the icon still says that the item has been 
paid for????
i am not willing to pay £22 for the item that hasn't been paid 
for!!!!!It is ROBBERY!!!!!and I am very **bleep** off now with everything. 
All I get every single time when I write to Ebay is automated E-mails.I 
need a person to reply to me!!!!!!from Ebay and Paypal!!!not a computer!!!I need 
help!
This bidder keeps sending me messages claiming the item, I tell him he 
hasn't paid for it and to contact Ebay or Paypal!!!!I am tired now of 
it!!!!

Also,the Paypal receipts the guy sends are all going to my e-mail address that is not linked to my Paypal account, so I don't know even how in the world he could possibly pay to me....????
If my problem will not be resolved, I will not be USING EBAY and Paypal EVER AGAIN 
and tell everyone not to get involved as I have to pay for something 
that hasn't been sold in the first place!!!!

Regards,

Richard




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2 REPLIES 2

PayPal_john
PayPal Employee
PayPal Employee

To be honest, by the sound of things this guy is just sending you multiple spoof e-mails. If there was no payment then he cannot open a dispute for it. I can't really speak about eBay fees, you might want to try the eBay forums for that. If there's no payment in your PayPal account then you haven't been sent a payment. If you want to contact PayPal's customer service the UK number is 08707307191 or click on the 'contact us' page on the PayPal homepage.

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bermetjohnson
Contributor
Contributor

Thank you for your response.I have spoken to Ebay customer Service today and they told me that it is possible to open a dispute case through his paypal account.They advised me to contact Paypal,so that they check my account and close a dispute and my problem is going to be solved!I am happier now,will let know how I got on .

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