Ebay buyer is saying my account is suspended

moltonbrown
New Community Member

A buyer on ebay is trying to pay for his item but telling me my account has been suspended :S so confused. I contacted ebay and they told me it was a problem with my paypal. I dont have a clue what is going on. Can anyone help me out?? Thanks

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1 REPLY 1

PayPal_lucy
Moderator
Moderator

Hey there,

 

Were there any issues with the email address on your listing? If there was any different with this email and the one registered on your PayPal account then payment won’t clear from the buyer.

 

Maybe try sending your buyer a money request to your buyer for the amount.

 

Let me know how you get on with this and if it has been resolved. 

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