refund

60
New Community Member

I purchased some headsets for my husband on Oct. 9,2009 and the money was taken out of my bank account but I never received the merchandise. . Please help.

 

Thank You 60

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1 REPLY 1

dbakek
New Community Member

Have you been in contact with the merchant yet?  If not, I would try getting in touch with them to see if they can provide you with an update.  If you've tried contacting them with no success I would recommend filing a claim with us (PayPal).  To file a claim you'll want to log into your PayPal account, then click the resolution center link.  From there you will see the file a claim link and that takes you through our process.

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