Well I filed both of my charge back disputes with my bank and 12/22/10 they credited me my money back on both. Ebay finally responded on one and said I won the dispute and allowed me to print a pre-paid label. I contacted my bank and they said they can't do anything and I will get another credit from Ebay/Paypal and then there will be a debit for it to equal it out. Ebay/Paypal is charged a charge back fee whether or not the consumer wins. I sent a message to Paypal telling them that they need to respond faster. Buyer's are already scared to make purchases online and when they take so long to "review" it creates doubt in the buyer's mind of any Buyer's Protection.
My other dispute regarding the same issue of sending me an entirely different item that what I bid on and won. I have seller Ebay email's where he admits that another buyer has our game and we have theirs. I told him to send me a pre-paid label and we could send to each other. The seller has been quite the criminal and won't do either. Last night I received Ebay's response and they sided with the seller. I sent an appeal and sent and Ebay email to the seller telling him that I have appealed and filed charge back and will be dealing with this outside of Ebay with my bank.
Seller sends an Ebay email stating to stop sending email's outside of Ebay and asking for money order's, We are reporting you for Ebay Fraud.. I laughed and replied back that he is quite the idiot. Check again, each email states this is being sent by Ebay and the only time I asked you to send a money order was for the postage to send the wrong item back since I am closing my account when this is done and going back to Amazon. I also told him that the little banner that pop's up with my Ebay email is referring to Buyer's trying to purchase item's outside of Ebay.
Seller tells me there is no appeal process at Ebay that this is not the Supreme Court and I have a lot to learn about the financial industry and there will be no charge back. I reply back telling him 12/23/10 my bank gave me provisional credit's for both cases. You lose. I have copies of Ebay correspondence where the seller states he sent us the wrong item. What a loser. I told him he sure sounds like a criminal rather than a seller who wants to resolve an issue.
I bought the game we never received on Amazon 12/23/10 and told that seller about our whole ordeal and he said he felt like he needed to apologize for that seller, I told him no need, that seller needed to be accountable for his own action's. We paid twice as much for the game and won't get it till after Christmas. We bought this game on 12/8/10.
I just want to remind people to Google internet crime complaint center. We need to report if we intend to get these terrible seller's off Ebay. Your financial bank or credit card is the one who makes the final decision not Ebay/Paypal.
It only took one situation like this a long time ago for me to know that it's my money and I'm an honest buyer and if you're a person with no integrity or honesty you will not prevail with me. I won't quit until you wished you had just conceded at "Hello, we have an issue"
With each of the 20 responses he keeps telling me to have a Merry Christmas. I tell him he is so fake and assumes I am not having a Merry Christmas. In fact, I'm having a great Christmas as today 12/23/10 I got married, plus only two item's have not arrived out of the 30 packages. Plus, I can't wait until this seller get's the charge back fee from Ebay/Paypal for his arrogance. I have told him in every Ebay correspondence that as soon as I receive a pre-paid label I will be happy to ship him his wrong item. All he had to do was send me the freakingggg label. I did not trust him enough to continue to think I might get my right item by Christmas next year.
I'm sorry seller's but if Ebay/Paypal has to hold your money 21 day's or 365 day's until customer's get heard and fair ruling's are passed out. It is the only way that Ebay/Paypal can guarantee seller's don't deplete their checking accounts and skip. Remember, there is always one who ruins it for everyone else.
