Reinvoice for insufficent shipping

sk84u
Contributor
Contributor

A buyer from denmark paid for item that was set up only to ship in the usa only .  So I have contacted them and told them that there is an additional shipping for Denmark.  They have agreed but, I don't know how to send a new invoice. Is it possible to invoice just for the shippng  charge. Could someone please advise as to what process to use.

Thanks

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2 REPLIES 2

krose1162
Contributor
Contributor

just do a money request to their e-mail address for the amount of shipping, and put all details in the note section....that's all I would do..........otherwise you could refund the money, and send a new invoice that way. 

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bvaz
Contributor
Contributor

I dont think shipping out of the country is a very good idea,

I see so many buyers taking advantage of sellers this way,

is not worth it the headache, just give the buyer his refund,

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