I purchased an item that came broken, i have pics on phone but cant add online

[Raguz]

I purchased an item that came broke but seller says its how they should be, I have pics from phone but can't put them online need help on that and I made a dispute already and need info on that. So like most of you know a picture is worth a thousand words, how can I send pictures to paypal for them to see on resolution center?

[Raguz]

Ok finally i was able to add them to photobucket now my question is ''seller'' escalated this to a claim but on top says waiting for his response but he replied already what should i do now?

[Raguz]

Why i cant add more info on resolution center or post a linke? it says being reviewed by paypal but theres little info there and i havent added my pics of the damage help pls

[PayPal_Adrian · Accepted solution]

Welcome to the  boards!

Once a claim has been escalated for review, no new information can be provided directly via the Resolution Center (pictures won't be needed - if PayPal requires confirmation of damages, they'll request that you take the item for a professional assessment from a third party).  If you do want to add additional information, you can upload files in the Resolution Center or send emailed statements - but not pictures - to complaint-response@paypal.com.

Thanks!

Adrian

[Raguz]

Thnks I guess Ill wait for them to contact me for more info.