Dissapointed from Paypal's complete luck of protection.

rookiebooks
Contributor
Contributor

i bought a supposed to be original nokia n8 mobile phone and seller sent me a fake one.
I asked for your protection and  not only do you leave me with a product thas has violated international trademarks and copyrights,you deny refund and you leave seller do his scam.
i sent you detailled pictures of parcel that was delivered to me. with all signs of violation of intellectual property trademarks and copyrights.You ask me to send you more documents.Paypal by it's tacticts seems to protect trade of fake poor immitation products sold as original. Paypal knows about it can't do nothing about it, instead they buy time asking you for fotos documents and faxes (hold on to your chair i have already send over 20 photos actually i have sent a photo that phone has not an hdmi port nowhere as the original. and they keep asking me for additional photos that  i gladly sent them). instead, i do not now if it is original email or not... they ask me to turn myself in the police department like a criminal i i must proove to them that this particular item was sent to me on that day at that time etc. and all that because they cannot protect me.WHY DO I PAY YOU GENTLEMEN ?
All i know is that paypal leaves me with something i will be legally prosecuted if seen using it.
I am a legitimate citizen of the EU and Paypal will probablyleave me  with 3 months jail ( paid 3 euros a day ) and a criminal record .Paypal never protected me even though i paid comission.
*** Forum User and Reader I SUGGEST YOU DON'T PAY ANY ATTENTION TO WHAT THE REPRESENTATIVE WILL ANSWER. HE/SHE IS TRAINED MONTHS TO ANSWER TO THOSE "COMPLICATED" SITUATION.HE/SHE WILL PAY ATTENTION AND RESPOND TO ONLY A 1/10 PART OF THE QUESTION EMPHASISING ON ONE GENERALLY ACCEPTED THING LEAVING TRUTH BEHIND.
This is the second time i fall victim of paypal's policies. after loosing 2000 $ from paypal's unprofessional tactics and humiliating methods, i suggest everyone never to use paypal again as you don't have to pay comissions from something that you are not insured or covered. moreover you personala data can fall into WRONG HANDS.
I may be greek and poor and all that stuff you hear on news... But people and organizations thinking like paypal made this part of the world misserable.FOR YOUR OWN SAFETY NEVER USE PAYPAL AGAIN. IT DOESN'T PROTECT YOU ANYWAY. I will continue to update post until paypal finally rejects my dispute. just for my honour.

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11 REPLIES 11

rookiebooks
Contributor
Contributor

thank you for your answer. why Do i pay paypal to protect me?  i am not willing to pull the trigger on anyone's shoulder. i payed PAYPAL to protect me and i think this is the most suitable time to come and DO what i paid for. Why should i even think of getting the risk of being prosecuted for something that PAYPAL IS RESPONSIBLE AND PAYPAL DOESN'T DO ANYTHING? In other words i pay let's say for a health insurance and insurance company sais "we know you're not feeling well but let's wait to see if you die or not ".Gentlemen that is what the insurance does....protects you from dying. I pay PAYPAL comissions so that PAYPAL won't protect me. that's very nice.there are numerous ways of persuading you for the oposite BUT i will not consider any of those until they accept the basic form of insurance which is protecting. Thank you for the tone of  your reply however.

Update No 4

Paypal still insists of not giving me a statement that  Paypal company takes full responsibility in case i am prosecuted for a product violating copyright and trademark international laws. All they give me is a "promise" that i will not prosecuted.... I expected Paypal to show some professionalism. I repeatedly asked this type of protection statement but Paypal refuses... Where is the protection gentlemen? i will continue to ask for this statement. in case i am given one, i will send phone directly to Nokia Headquarters finland .

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rookiebooks
Contributor
Contributor

Final Update

 

Paypal CLOSED CASE NOT IN MY FAVOUR.

So, i am paid 600 euros at my work and  i worked 14 days to choose paypal for my transaction.
I was sent a product violating international trademarks and copyrights instead of the original.
Paypal DECIDED THAT THERE WAS NOTHING WRONG WITH THAT.NEVER PROTECTED ME.

Thank you gentlemen all, those you tried to laugh and those you tried to give an answer.
I rest my case

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