Did the money go to the buyer?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I had a paypal dispute opened up against me, and so my account was put into a certain amount of negative. The money that I moved over to paypal into my bank account took the negative away, and now I'm able to use it again. My question is, The money did go to the buyer right, who I was refunding? Theres no transation listed on my paypal that said it was going to the buyer, which is why i am alittle worried. The dispute is still open as well, even though I paid the full amount.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You can check the original transaction when the buyer paid you, it shoul read refunded, if that is the case the money was refunded to the buyer.
my concern here is when you agree to refund the buyer and you sent the refund to him the dispute should close right the way.
check the original transaction and if it shows refunded call paypal customer service to make sure the buyer get the refund and ask them about why the dispute still open, maybe the buyer refuse to get the refund amount you sent.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Should show Payment to "buyer" status REFUNDED
if does not shows refunded and the money was taken from you account you should call customer service
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Need Help With Canceled Transaction in Disputes and claims (Archive)
- unauthroised use of my account in Fraud, phishing and spoof (Archive)
- PayPal holding my money! Can't get my wedding dress :( in Disputes and claims (Archive)
- I got a email saying i made a purchase when i didnt in Disputes and claims (Archive)
- Administrator or Moderator Advice Requested- Buyer Lies About Item Condition, Is Seller Protected? in Disputes and claims (Archive)