Closing Dispute before recieving item?
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I bought game currency from a website (maplestoryer.com) and they wanted to give me 100 million when I ordered 155 million(game currency). I opened a dispute,, but they want me to close it before they give me my curreny in the game. Also, they aren't responding to my Dispute messege, but directly emailing me, so that its perhaps not on record? Are they scamming me, so that they can run with my money, since I can't open the dispute again?
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They are talking to me on their live chat service(but currently ignoring me). Here is the current chat log..
Please wait for a site operator to respond. Please don't forget to leave your feedback when this chat end.
Now you are chatting with Miles Xie
Miles Xie: Hi, whats up . How can I assist You?
Cheryl Tang: Hi I got an email saying they you are willing to give me 155m as per my order
Cheryl Tang: from Jee
Miles Xie: may i have your order number please?
Cheryl Tang: 13716
Miles Xie: we will , after you cancel the dispute
Cheryl Tang: Ah, but what if I do not get my mesos after I close it? Once you close a dispute, you can't open it again. And either way, you're supposed to close the dispute after the transaction is 100% completed.
Miles Xie: sorry, we wont deliver it to you if you dont close the dispute
Cheryl Tang: Paypal says we are supposed to complete the transaction fully before closing the dispute. Since one party could not live up the deal.
Cheryl Tang: And once I close it, I can't re open it if I get scammed 😛
Cheryl Tang: We can always escalate it to a PayPal claim
Miles Xie: we wont scam you ok
Cheryl Tang: and let them decide
Cheryl Tang: and the dispute rules say that technically, both parties are supposed to receive their items before
Cheryl Tang: closing a dispute
Cheryl Tang: and you already have my money.
Miles Xie: we dont completely have your money, even you did close the dispute, we still wont completely have your money. but after we deliver the mesos, you completely have the mesos
Cheryl Tang: Oh I think you do have my money. Its already deducted from my credit card long ago.
Cheryl Tang: I checked 🙂
Cheryl Tang: Heck, the other things I bought elsewhere 2 days ago is already deducted
Cheryl Tang: Pay me my mesos, I close the dispute, end of story, we are both happy.
Cheryl Tang: Hello?
Miles Xie: yes?
Cheryl Tang: Well?
Cheryl Tang: Cheryl Tang: Oh I think you do have my money. Its already deducted from my credit card long ago.
Cheryl Tang: I checked 🙂
Cheryl Tang: Heck, the other things I bought elsewhere 2 days ago is already deducted
Cheryl Tang: Pay me my mesos, I close the
Cheryl Tang: a little recap.
Cheryl Tang: It even says on my transaction log that the payment is completed
Cheryl Tang: Look, I don't really want to raise this to a Paypal dispute, but if you aren't willing to complete the transaction fully before closing the dispute, then by all means.
Cheryl Tang: Are you going to ignore me, or are we going to resolve this?
Cheryl Tang: Either give my a refund or my mesos, and we can get on with this.
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Haha yep. Its now a paypal claim, since they keep wanting me to cancel it before they give me anything. I don't want to end up in the same predecament as this guy- https://www.paypal-community.com/t5/Disputes-and-claims/dispute-with-a-seller-and-no-refund-from-pay...

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