Claim ended in sellers favor on faulty time sensitive item.

Lama2p0
Contributor
Contributor

So, I paid $0.99 for a day trial of a program which wasn't functional. I asked for a refund from the seller to get no response after a few days, so I escalated to a claim. Only to have it end in their favor. I've e-mailed paypal about it but all I got was an automated message. It's been probably about a week now since I've sent that e-mail to paypal.

 

I know it's only 99 cents. But they don't deserve it..

 

So my question is, what can I do?

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2 REPLIES 2

profdata
Frequent Contributor
Frequent Contributor

There is no Paypal buyer protection for intangable items, which your was.

 

You can file a Paypal dispute, but once its escalated to a claim it aoto closes out in favor of the seller.

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Lama2p0
Contributor
Contributor

That's BS... Is there anything I can do to get my money back? Because there's another program I have an open claim for, for 15 eud.

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