unauthorised Payment

Helianeto
New Community Member
Good morning, I am just writing to you because I sow in my statement one unauthorised payment from Microsoft 365 today earlier in the morning which amount is £79.00, can you please help me to cancel this purchase?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Helianeto 

 

Firstly.....


Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

 

Secondly .....

 

If not and it is unauthorised then click on the transaction and report it as such via the report link bottom of that details page.


Advice is voluntary.
Kudos / Solution appreciated.
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