unable to use my paypal account

[abdul03]

Paypal said to me that I am unable to use my paypal account as i created it before i turn 18. But it's been a month since i turned 18 and i already have my bank account and id card. I want to know how can i get my account back to normal as there is still money available on it

[PayPal_Chase]

Hi @abdul03,
Thank you for your post! It sounds like your account may have been restricted due to being underage. In this situation, it's best to reach customer support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.

I hope this helps!

Chase

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[abdul03]

Well i was expecting a more accurate answer on how really i can solve this problem as the most common answer from customer support is to wait 180days

[kernowlass]

@abdul03 

Paypal does not allow account holders under the age of 18.

PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.

As you would be unable to verify your account it would be permanently locked for further use.
Minors can’t enter legal contracts so you may not have any recourse to get your money back until you were 18, unless customer services allow you to transfer the funds to a parents account?

You would never be able to use that illegally opened underage account again but once 18 Paypal may allow you to do a withdrawal of funds from that account.

OR they may allow you to open a new account and transfer the funds across for you. The latter option is not guaranteed as you have already broken their rules once but you should get one of those options.

[abdul03]

I agree that i have break the rules but it has been over a month that i have hit the age of 18. I already have all the documents needed to prove my identification such as id card, bank statement etc. According to you, is there a hope that my account get back to normal or i should create another paypal account