request refund

[kelscleary]

hi i recently had an order sent out by the contact lenses company Hubble and i sent the package back over a month ago and apparently they still haven’t recieved that package, i just want my £27 back since i am not working and i’m on benefits

[kernowlass]

@kelscleary 

Claim from any insurance you took out when you sent the item OR from the carriers insurance.