problem getting payments.

bella1236
New Community Member

Hello all,

 

I am a seller on depop. I have just had a buyer try to purchase something through Paypal and they have got a message stating that I can 'not accept payments at this time'. I am not sure if there is a limitation on my account and I do not know how to check. How should I solve this?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@bella1236 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
.


Advice is voluntary.
Kudos / Solution appreciated.
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