personal details

annap312
New Community Member

Hi, some time ago I opened new ebay and paypal profile. SHortly after that I started receive messages that my paypal acoount is limited, and I need to update my personal details. WHen i clicked there, date of birth field is red, so I changed this many many many times, withouts results! Despite that I change it, on tghis field there is still red empty space. Will you please check it for me. It is so annoying. Thanks Anna.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@annap312

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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