need improvement in resolution center

Gogreen0127
Contributor
Contributor
We are a paypal user for long time.hapoy with PayPal until I ordered an dumbbell set via vendor website for which transaction happened via paypal. When I went to check the order status about 5 days later, I saw that website don't exist. When called up paypal cust care, I got the route to resolution center where I filed two times , but paypal didn't take responsibility. It credited the amount to merchant as well when he gave a junk tracking number which shows delivered to portugal. I reached out to paypal many times about this fraud transaction but paypal didn't take care of it. At last, I lost my money being a customer of paypal.
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