it been more than 180 days and my money is still on hold

[jslsmzsa]

it been more than 180 days and my money is still on hold, i already did sent an email days ago and haven't received any answer, need help!

[kernowlass]

@jslsmzsa 

If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.

[jslsmzsa]

i'm perm limited from paypal, it month since the 180 days and still i can't withdraw the funds. the last payment i have received was in 3/31 2020 and after 180 days i got this email 

and when i click on the email it says that i have provided all the documents already and i have to wait  5 days i have waited 1 month and still no answer