is cozystylelife.com a scam

[TP66]

I have just used PayPal to pay for an order on cozystylelife.com after seeing it come up on FaceBook - I have now got the jitters and did some searching and am now unsure if this is a scam site - anyone got any suggestions ?

[kernowlass · Accepted solution]

@TP66 

Another of these???

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

IF SO THEN DON'T RUSH AND OPEN THE WRONG DISPUTE, READ THIS FIRST.

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If you lose because seller provides a fake tracking number (likely) then post back for more advice.
If the item arrives and its tat the make sure you CHANGE the dispute quickly before it closes to 'not as described'.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

Also make sure you have activated the below link in case you have to return it.
https://www.paypal.com/uk/webapps/mpp/refunded-returns

[Moonfish12]

Clearly a scam, selling flimsy cheap copies.  We have been tricked by the same company, ordered a suede jacket and when it arrived it was thin felt-like fleeze, label says polyester.  Wrong buttons, missing details, construction poor, plastic buttons instead of wood, etc.  When we immediately initiated a return they offered a tiny amount for us to keep item, or we could return for full refund if we supplied photos, reasons.  We did that and now they are not replying to any emails.  Dispute initiated, feel quite foolish.  

[TP66]

My order just arrived and despite ordering XL it is clearly for an M or L and the quality is not great - I will put it down to being a bit of a fool - lesson learnt.........