how to do a chargeback

Exarchian
New Community Member

I recently got scammed on ebay and I want to do a chargeback.  The scammer sent items not as described and refused to pay for shipping to return.  Ebay ruled in my favor twice but then declined to send me a refund due to misinforming ebay representatives.  The seller has even confirmed receipt of the item that was returned.  I still did not get a refund.  I can't do a chargeback through my bank because I paid through my ebay balance.  I tried the resolution center on paypal since I am still in the 180 day window but when I scroll down to find the trans action the list ends 0n April 19.  The transaction in question is on April 9th and today is May 13.  How can I choose the transaction to dispute when the transaction doesn't appear in list as it should?

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