in my charge PP-D-119126150, i went onto a vendor website who would only take paypal. The charge was $80 and as is common, the site pushed me into paypal where I authorized payment. I expected to receive an order number/tracking number, but nothing appeared in the website. I could still see my 2 items in the cart.
Thinking the website glitched, i didn't expect a charge on paypal. Of course, the $80 went through and i have nothing from the vendor. Lost $$$.
With a normal Credit Card, you put a hold on the charge and start the dispute process.
With paypal, I open a case, but it is rejected without doing any work on their part. No one likes losing $$$, but the lazy attitude by Paypal was pathetic.
What do you do to get Paypal to act responsibly in a case like this?
I contacted the vendor and they have given me zero, blaming it on DHL. Just ridiculous that Paypal cannot GIVE ME BACK the $$ until this is hashed out. I have zero confidence in the process... will go back to using credit cards.
