bereavement services

MalcolmC
Contributor
Contributor
I think Paypal are appalling when it comes to dealing with a bereavement.  I am trying to close my late sisters account since February 2020.
 
I contacted Paypal through there messaging system on my own account as I was unable to discover how to close my sisters account.  I was given the runaround on the chat messaging as each time I made a request I got a different person answering, yes a little slow.  This was before covid-19, now my chat has been removed so there is not option.
 
I am stuck, can anyone help me to close my late sisters account or point me in the right direction.  I have already emailed the death certificate and will to Paypal but they have not responded.
 
Any help or advice would be appreciated, I am in the UK.
Many thanks Malcolm
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kernowlass
Esteemed Advisor
Esteemed Advisor

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