account limitations

lanky90
Contributor
Contributor

Hi

i already send my ID and its before 3 weeks ago

so now i have an account alert 

( You've reached a usage milestone, as you've used your PayPal balance to send payments exceeding regulatory limit in a year. In compliance with the regulatory requirements, we need to confirm your identity as the account owner. To prevent any account limitations, please confirm your identity at )

 

i already send it 

 

so whats now can you open my account limitations ?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@lanky90 

 

Go to your account > message centre > email or live chat customer services.


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lanky90
Contributor
Contributor

i already do it and send email for them before 2 days ago nobody answer me 😞

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kernowlass
Esteemed Advisor
Esteemed Advisor

@lanky90 

 

Can be up to a few weeks to be sorted especially as paypal are working with a skeletal amount of staff at the moment. 


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