You can’t use PayPal anymore

Sakfer
Contributor
Contributor

Hello everyone, Yesterday I opened my PayPal account and i saw message saying that I cannot use PayPal anymore ...... can anyone tell if there’s a way to fix this problem

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Temp20230515G
Contributor
Contributor

Hi,

 

It should tell you why you can't use it. 

 

If it doesn't, call customer service to further check with them.

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10 REPLIES 10
Solved

Temp20230515G
Contributor
Contributor

Hi,

 

It should tell you why you can't use it. 

 

If it doesn't, call customer service to further check with them.

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Sakfer
Contributor
Contributor
I tried to call the call customer service many times but there is no reply 💔
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McDadeSkip
Contributor
Contributor
Suddenly after nearly 20 years I can’t access mine either. Circular “solutions”, no reason given, no way to contact “contact support”. A little scary and making me very angry and frustrated!
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Star_of_Gatlin
Contributor
Contributor
I was able to log in to my account not to long ago, but now I am getting an error message that I can not log in at this time. So annoying especially when there is business to be take care. This is the second time in less than 2 wks this has occurred.
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Michele603
Contributor
Contributor
Exactly there is no way to contact anyone , it’s says they will send a sms code l never received one ever, been paying with PayPal forever , today l update all accounts with new credit card and that’s it can’t pay anything
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Nonilon
Contributor
Contributor

I tried to reach costumer service thru phone and email but no one answers and whats really frustrating is that after I complied all the necessary documents to remove account limitation they suddenly remove my rights to use paypal without even answering my questions.

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I am having the same problem there does not seam to be anyone Working in customer services i have tried all day with no answer or responce from the auto bots
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WarrenPink
PayPal Employee
PayPal Employee

Hi @Sakfer, we apologize for this inconvenience. 

 

We have limited customer service on the phone due to this Covid19 outbreak. In the meantime, please reach our customer support in Social Media as they can definitely help you get this resolved. 

We have Customer Service via Facebook or Twitter.
You can send them a personal message from their Facebook or Twitter pages.
It's https://www.facebook.com/PayPal and @AskPayPal for Twitter. Hope this helps! Stay Safe! 

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Michele603
Contributor
Contributor
You can’t chat with them in messenger it’s all automated
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