You can not use payapl anymore!

Breezy8
New Community Member

So I logged into paypal one day last week and this message popped up "you can't use paypal anymore!" I do not understand this stupid security stuff they have going on. I have been using paypal LEGALLY for two years. I have done nothing illegal or against their policy so I do not understand what is going on. I heard there is a phone number you can contact to get a live rep. to help fix the issues but every post ive seen the number is removed by paypal is there anyone that can help me ? you can email me at my icloud. splittyg and then just the at sign and of course icloud and then the dot com.. thanks

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hi @Breezy8

 

Thank you for your post and welcome to the Community Forum!

 

I'm sorry to know that you can no longer use your PayPal account. It looks like your PayPal account has a limitation. Account limitations are placed in situations where we see unusual or suspicious activity, or when we need to collect information necessary for keeping your account open. When we place a limitation, an email is sent to explain the reason for the limitation and what needs to be done to resolve the problem. In most cases, you can find options to resolve the limitation in the Resolution Center. If you've already checked the Resolution Center and still need help, please do reach out to our Customer Support by clicking on the contact option at the bottom of the page on our website so we can have a closer look at the situation.

I hope this helps.
Ayesha


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