Why is it impossible to verify my account after they restrict it?

rth385
New Community Member

My Paypal account has been arbitrarily restricted. They tell me to go to the Resolution Centre which has my verification details PREFILLED and then will not let me confirm the information. I have made two phone calls. They have all been sympathetic and promised a solution and NOTHING has happened. I have messaged them on their Message Centre on at least FIVE occasions and after explanations including that I cannot access the Resolution Centre, they always refer me back to the Resolution Centre... My reputation is on the line, I cannot make transactions including refunds which are overdue. Anyone else with a similar problem that can give me some advice.   Regards, Russell

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