Unknown Text received

[SB51]

I have received a text, supposedly from paypal, asking to follow link, then input my personal details, telling me my account would be locked if I did not respond within 36hours.  I have not done so but tried ringing the number +44517228466.  It has rung once but just kept ringing, on other occasions it has gone over to an 02 voicemail message or it has just kept ringing.

I have tried online to find a contact number for paypal but I just keep going around in circles and cannot get an actual contact number.  

I am concerned.  Can anyone help please?

SB

[kernowlass · Accepted solution]

@SB51

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email link to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/uk/webapps/mpp/phishing
https://www.paypal.com/uk/smarthelp/article/how-would-i-spot-fake-emails-faq2340