Hello, i was recently comissioned to make 4 hand made pens, of which i did, and got payment of £50 for said pens, the customer then posted on his instagram page a picture of the pens stateing he was very happy with them. but the following day, the payment for the pens vanished from my account, i recived an email about a disbute for payment which stated it was an "unauthrised transaction" i have contacted the customer, who is claiming that paypal are at fault, and they set up a direct debit to my account which has caused it to lock his account out for 5 days and he wont be able to give me payment but he will try and do it once the lock on the account is up, now personal i feel that they have no intentions of paying, ive tried contacting paypal reguarding this matter, but i just got the run around, the case was closed and there is nothing they could do, ive been told i could apeal this dispute by going to the resolution center find the case and in the action colum click on dispute or somthing, but the only option i have is to click view. now im down £50 and the 4 pens. anyone have any idea what i can do about this. to get the money for the pens ?
