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There is an open dispute associated with this transaction however its error when I click the link.

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There is an open dispute associated with this transaction however its error when I click the link.

A guy send me a payment last 5 days ago I already received the payment to my paypal account, then when I check the transaction history it says There is an open dispute associated with this transaction, however I cannot view the link when i click the link of Visit the Resolution Center to view status it says'' Please try again We're sorry, something went wrong.''' so My question is is the sender will be able to get his money back? since we already closed the deal he already got my product and I hate it because he file a dispute on the money he sent