Tenoutlet.com

[JP210]

Hey Did anyone else out the place an order for a 10000w Pulsar generator with this company? Looks like I feel for a scam. I received a tracking number for the USPS for this 230 lb item. The post office has a limit of 70 lbs. The tracking number that I was given was for an envelope that was being delivered to another address. I have tried several times to contact tenoutlet.com with no response.

[Dayers1589]

I ordered something and the website is now not working. I emailed the contact email last night before website shut down and no reply . Took my money from PayPal.

[JP210]

Weird though, PayPal doesn’t seem to have any record of the transaction. Perhaps they have been hacked. I called customer service and they don’t seem to be recognizing the problem. I may need to go to my bank if PayPal doesn’t step up.

[Becca1972]

I already contacted my bank.  Card is shut off, and going in to file fraud paperwork to get my money back.  I advise everyone else to do the same.

[Becca1972]

Same issue. Tracking a package that should have been about 30lbs, was delivered to another address and name that ended up being an envelope weighing 1 ounce

[Gpacz]

I did the same thing ordered a printer received notification it was delivered just not to my address. Was sent to another address in my area and it was an envelope for 1 oz. contacted PayPal they told me if I get record from the post office they will refund my money I’ll let you know how that works out.

[cartgirl]

Put me in the same boat! Should have been a  75 lb package turned out to be a 1 oz envelope delivered clear across town to a totally different person and address. PayPal closed my claim stating that they had heard from the seller. He told them it was a valid tracking number and that it was delivered. Called them back today when I got that email. Was on hold for 45 min got an agent that quoted the policy and why I was denied, was not interested in learning about Tenoutlet.com and that it was a scam, In fact need to be trained on good customer service and expressing at least fake empathy. I was told to call my credit card company to see what they could do and USPS again to get proof of the scam. Also that when I have sufficient evidence from USPS I could file another complaint but without any physical proof I would be denied again and that you can only get denied twice on a claim.  So that's the loop I am in!