Put me in the same boat! Should have been a 75 lb package turned out to be a 1 oz envelope delivered clear across town to a totally different person and address. PayPal closed my claim stating that they had heard from the seller. He told them it was a valid tracking number and that it was delivered. Called them back today when I got that email. Was on hold for 45 min got an agent that quoted the policy and why I was denied, was not interested in learning about Tenoutlet.com and that it was a scam, In fact need to be trained on good customer service and expressing at least fake empathy. I was told to call my credit card company to see what they could do and USPS again to get proof of the scam. Also that when I have sufficient evidence from USPS I could file another complaint but without any physical proof I would be denied again and that you can only get denied twice on a claim. So that's the loop I am in!
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