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I made a purchase online for a swimming pool. When I got my paypal receipt the only reference was a payment to "Gangtou". No address, contact number, etc. Anyone have any experience with this
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I have had the same issue with a swimming pool as well that I ordered a month ago. No response from seller and my dispute is under review. I did get a tracking number that just says awaiting shipment. The website is completely changed and I saw some reviews on their that stated it was a scam and those reviews are now gone. Has anyone successfully been able to resolve dispute with paypal? I am wondering if I should just contact Amex. Thanks!
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Hi! I would be interested if anyone that made a review in June had a resolution? I, too, purchased the pool and when I received the paypal receipt I became suspicious. I googled the name (because the phone number to the site does not work) and the only thing that appeared was a previous paypal community thread about this same company that it was a fraud. That is no longer posted here either.
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I am having the same issue. They are non-responsive to any communication. Phone number is bogus and email they don't respond to.
What was "in stock" took 4 weeks to get here. They actually did not deliver what I ordered. They delivered something else, that does not even work.
I am about to escalate, but given what I am reading here, I think I might be out of luck. I hope not!
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