I really need answers on this problem. So it all started last week. I bought a gift card from a guy that according to my friend Sells gift cards online. So I bought a gift card for 500€ and 24 hours later and I still didn't recieve anything from the Guy. So I made a chargeback and he wrote to Me immediately. As this pretty much is my first time using paypal I thought the solution was to speak with the seller first and try to resolve things. The seller told Me to cancel the chargeback and that as soon as I do that he Will refund Me the money. I did as he Said and waited about 2 hours to get the refund only to realize he had blocked Me and removed Me so I couldn't contact him anymore. I then tried to chargeback once again but this time I couldnt, dont know If he changed something. I then went on to contact paypal but its been like a week now and nothing is happening. Please I need help & answers!
If you had to close a case to get a refund then it would be pointless opening one. NEVER close a dispute / claim until you have a refund. If the seller issued a refund then that would close the dispute automatically. If he doesn't escalate to a claim. Do not close it or he can ignore you and you can't open a second dispute OR re-open a closed one.
Advice is voluntary. Kudos / Solution appreciated.
