Cancel a dispute

chloewilsons
New Community Member

Hello! I need to cancel a dispute but there is no "cancel button. I tried to contact customer support but have only gotten automated responses- none of which are helpful. Does anyone know how to cancel this?61B1B5A0-D510-402C-86B6-B527F6E38978.JPG

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi @chloewilsons,

 

Welcome to the community and thank you for your post. It seems your case is already at the review stage so this would be the reason you are not seeing an option to cancel it. If you are still having problems, you may want to reach out to our support team over on Facebook https://www.facebook.com/PayPal or Twitter https://twitter.com/AskPayPal. 

 

Hope this helps,

Siobhan

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