Hi looking advice I purchase a iPhone 6 on eBay only to receive a box with a charger it was deliveried by Hermes at first I thought the phone may have been stolen during delivery however when I contacted eBay the opened a not a discribed action allowing the seller 8 days to refund me. I email seller explaining what happened as her to get in touch with courier asap. Seller replied back contact the police! When I said it was nothing to with me that they needed to do it, and advised them to get the imei number blocked. Seller came back asking for the Imei number on the box I received , however when I checked this against the imei number on the sellers post it was completly different so seller obvis send me an empty random box I emailed seller back with screen shots of both and have heard nothing g back I rang eBay back and still told wait 8 days now it looks highly like fraud, now concerned should I have reported it to PayPal instead or can I still report to PayPal as I have no faith in eBay any advice gratefully received .
EBAY MBG money back guarantee is better than Paypal dispute,as it will make the seller print a return shipping label for you to return the item,once you mail it,the postage would be charged to his seller account.
you have 30 days to file.
This is nothing new on EBAY,so seller would have one bad strike against him,some day he will lose his selling privilege on Ebay
while Paypal you wil e asked to pay return shipping or ask Paypal to pay up to a certain amount.
I do stupid I intailly filed it with eBay and next day rang PayPal as I thought they would be better at sorting the matter out I am now starting to regret this, am so annoyed at being scammed £150 so close to Xmas and the phone was a Xmas present for my son. Am raging 😥😥
Hi thankyou , yes PayPal escalated it straight away to a claim , thank you for your advice I think I panicked as I have never had to do this before , thank you again.
